Shipping policy

Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You’ll receive another notification once your order has shipped.

Shipping Rates & Delivery

• Domestic Shipping (U.S.): 3–7 business days

• International Shipping: 7–21 business days (may vary based on location)
  Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your Buddy’s journey to your doorstep.

Delays

We do our best to ensure timely delivery, but please note that delays may occur due to postal service issues or high order volume during holidays.

Need Help?

If you haven’t received your order within the expected timeframe, please contact our support team at info@believeabuddy.com with your order number, and we’ll be happy to assist you.